June 21, 1994

Wilber Winkle
5764 Stevens Forest Rd. #606
Columbia, MD 21045  

Dear Mr. Winkle,
We are sorry that you were not able to enjoy your Tastykakes.   Since November of 1989, when we replaced our icing shortening that had been composed of a coconut/palm/peanut blend with a canola/cottonseed blend, we have had to reevaluate our icings as the weather changed. Our icings have a tendency to be slightly softer.

We are currently evaluating slight variations to our icing and cake recipes to prevent the icing from sticking to the wrapper.    

It will be easier to open the package using the following hints. With one hand pull on the edge of the bottom fin seal and with the other hand pull on one of the end seals at the same time. Also rubbing the top of the unopened package on a flat surface helps the icing stick to the cake. Refrigerating the product helps to prevent the icing from becoming soft.  

We hope you will use the enclosed coupons to receive fresh Tastykakes of your choice with our compliments. If you should have any further questions or comments, please call our toll free number 1-800-24-TASTY between the hours of 8: OOam - 4: OOpm.

Sincerely,

David W. Gunning

Consumer Affairs#83240

Tasty Baking Company
2801 Hunting Park Avenue,
Philadelphia, PA 19129-1392
Tel: (215) 221-8500

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