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June 21, 1994
Wilber Winkle
5764 Stevens Forest Rd. #606
Columbia, MD 21045
Dear Mr. Winkle,
We are sorry that you were not able to enjoy your Tastykakes.
Since November of 1989, when we replaced our icing
shortening that had been composed of a coconut/palm/peanut
blend with a canola/cottonseed blend, we have had to reevaluate
our icings as the weather changed. Our icings have a tendency
to be slightly softer.
We are currently evaluating slight variations to our icing
and cake recipes to prevent the icing from sticking to the
wrapper.
It will be easier to open the package using the following
hints. With one hand pull on the edge of the bottom fin seal
and with the other hand pull on one of the end seals at the
same time. Also rubbing the top of the unopened package on
a flat surface helps the icing stick to the cake. Refrigerating
the product helps to prevent the icing from becoming soft.
We hope you will use the enclosed coupons to receive fresh
Tastykakes of your choice with our compliments. If you should
have any further questions or comments, please call our toll
free number 1-800-24-TASTY between the hours of 8: OOam -
4: OOpm.
Sincerely,
David W. Gunning
Consumer Affairs#83240
Tasty
Baking Company
2801 Hunting Park Avenue,
Philadelphia, PA 19129-1392
Tel: (215) 221-8500 |